Terms and Conditions of www.TaxiTerminal.cz
Taprimex Group s.r.o., Company ID No.: 24278645, with its registered office at Chotěšovská 680/1, Letňany, 190 00 Prague 9, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 200131, hereby issues, pursuant to Section 1751 et seq. of Act No. 89/2012 Coll., the Civil Code, as amended, these Terms and Conditions:
I. Validity and Binding Effect of the Terms and Conditions
1. These Terms and Conditions govern the rights and obligations of the portal operator and users of the www.taxiterminal.cz portal who use the booking form available on this portal.
2. These Terms and Conditions shall apply unless the rights and obligations between the operator and the user have been agreed otherwise in writing.
3. The user agrees to these Terms and Conditions upon submitting a booking through the booking form on the portal.
II. Definitions
1. The Portal means the website www.TaxiTerminal.cz
2. The Operator means Taprimex Group s.r.o., Company ID No.: 24278645, with its registered office at Chotěšovská 680/1, Letňany, 190 00 Prague 9.
3. The User means any natural person or legal entity who uses the booking form published on the Portal and submits the booking form in the manner described below.
III. Proposal to Enter into a Contract
1. By completing the booking details, including at least information about the passengers, the date, time and route of transport, the price of transport and the method of payment, and by submitting the completed form by clicking the "Finally confirm the booking" button in the booking form, the User makes a proposal to enter into a contract of carriage with a selected group of carriers.
2. Before clicking the "Finally confirm the booking" button in the booking form, the User is given the opportunity to review and change the information entered in the booking, including the opportunity to identify and correct errors made when entering the booking details.
3. After the completed form has been submitted, the Operator is obliged to confirm receipt of the proposal to enter into a contract to the User within 60 minutes of submission by means of an SMS message sent to the telephone number provided by the User.
4. The User's proposal to enter into a contract is made subject to a time limit for its acceptance, which expires at the date and time of transport specified in the booking form.
5. The proposal to enter into a contract with the other carriers expires at the moment the proposal is accepted by the first carrier.
IV. Conclusion of the Contract of Carriage
1. No later than 30 minutes before the date and time of transport, the Operator shall, on behalf of the carrier who has authorised the Operator to do so, send the User an acceptance of the proposal to enter into a contract by means of a message sent to the telephone number provided by the User. The acceptance message shall include at least the name and identification details of the carrier, information about the passengers, the date, time and route of transport, the price of transport and the method of payment.
2. The contract of carriage between the carrier and the User is concluded at the moment the message referred to in paragraph 1 is delivered to the User.
V. Transport of Children
1. Our cooperating carriers do not transport children without the appropriate child car seats. If the User fails to state that children requiring a child car seat will be transported, the carrier's driver has the right to cancel the booking upon discovering this fact and refuse to provide the transport.
VI. Payment of the Fare
1. The driver is entitled to require payment of the fare when the passenger enters the vehicle. If the passenger refuses to make such payment, the driver has the right to cancel the booking and refuse to provide the transport.
VII. Booking Cancellation
1. A booking may be cancelled free of charge no later than 24 hours before the scheduled time of the booking.
2. If a booking is cancelled between 24 hours and 3 hours before its scheduled time, the cancellation will be handled individually, but the minimum cancellation fee is 60% and the maximum cancellation fee is 80%.
3. Less than 3 hours before the scheduled time of the booking, the booking cannot be cancelled and must be paid in full.
4. We charge a fee of CZK 200 for returning a payment sent without justification.
5. In the event of an error in the booking resulting from obvious negligence on the part of the User and leading to cancellation of the booking more than 24 hours before its scheduled time, for example an incorrect date or time of the journey, an incorrect address, failure to state that the number of passengers exceeds 4 persons, etc., the Operator shall charge a cancellation fee amounting to 40% of the value of the booking.
6. If the User intentionally or negligently provides an incorrect scheduled arrival time, the Operator has the right to cancel the booking without compensation. To avoid this, we recommend that Users pay due attention to the booking process.
VIII. Other Provisions
1. The proposal to enter into a contract of carriage pursuant to Article III, paragraph 1 also includes the following provisions contained in this Article.
2. The User expressly agrees to the use of means of distance communication when entering into the contract of carriage.
3. The User acknowledges that any costs incurred by the User in connection with the use of means of distance communication when entering into the contract of carriage shall be borne by the User.
4. The User acknowledges that transport is provided using standard passenger vehicles, i.e. vehicles for a maximum of 4 passengers plus the driver.
5. The User acknowledges that neither the Operator nor the carrier is responsible for any errors or failures of third parties, for example flight delays.
6. The supervisory authorities responsible for overseeing the carrier's activities are the Ministry of Transport of the Czech Republic and the Prague City Hall.
7. All disputes arising from the contract of carriage shall be decided by the District Court for Prague 9 if a district court has jurisdiction, or by the Municipal Court in Prague if a regional court has jurisdiction.
8. The contract of carriage is governed by the laws of the Czech Republic.
IX. Protection of Personal Data
1. The Operator processes Users' personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the Processing of Personal Data, as amended.
2. Personal data provided by the User in connection with a booking is processed to the extent necessary to process the booking, enter into and perform the contract of carriage, and comply with related legal obligations. Where necessary, such data may be provided to the carrier providing the particular transport service.
3. Detailed information about the purposes and legal bases of processing, retention periods, recipients of personal data and the User's rights is provided in our Principles of Personal Data Processing.
X. Effective Date
1. These Terms and Conditions take effect on 1 August 2022.